Service

Hebei SOOME Packaging Machinery Co., Ltd. Specializing in the manufacturer and sales of corrugated box machinery. Since its establishment in 1995, it is located in China“Dongguang”,Cangzhou city.

In order to speed up the production efficiency, there are three production workshops with a plant area of 20000 ㎡, 108 employees, production Capacity of 1800 sets per year.

Sticking with mechanotronics,intelligent operation,simple usage,energy conservation and environment protection which are our workers' corporate philosophy facing the fierce competition in corrugated packing field is to keep up with the high pace of modern life.

We put our hearts in our mind to make no effort equipping each product.Especially we developed several new high speed automatically machines which improved the competition ability of our customers,also got the recognition of thousands packing companies from domestics and overseas based on the principle of honest and trustworthy.

Our products find a good sale in Argentina,Russia,India,Italy,Germany,Egypt,Vietnam,Spain,Iran,Turkey and so on.Anyone who cooperate with us is proud of our good after service and open-minded attitude.

Our goal is simple: to sell the best machines at the best prices, and provides industry-leading customer service. We personally get to know each of our customers, and we know how to discover the most valuable part of our business is SOOME packaging, to help others achieve their goals.

SOOME PACKAGING MACHINERY'S Best Service

Free Pre-Sales Consulting / Free Spare Parts

SOOME Company offer 12 hours quick pre-sales response and free consulting. Any kind of technical support are available for our customers.
Your order is provided by us, we will try our best to make quick delivery to all of you.

24 Hours After-Sales Service
Free guarantee repair (including labor and material): free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.

Responding time:

Upon receiving user’s notification, we ensure 24-hour after-sales technical support.

Spare parts:

Necessary spare parts are provided together with products to customers.

Free technical training:

Integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of hardware and software of products and they are able to estimate and solve small problems.

Telephone investigation:

Our after-sales team will phone the user every month during the warranty period to follow up the working condition of the products, and to discover and solve problems, if necessary.

Site instruction service of installation is available.

For more detailed information on our packaging machinery, please do not hesitate to contact us! We welcome your inquiries to our email: angie@soomepack.com , and look forward to working with you.

SOOME Team Welcomes You!

SOOME COMPANY brings relevant professional top talent and technology together for a highly qualified professional team. We have R&D Dep., QC Dep., After-sale service Dep., Production Dep., and Sale Dep., as the expansion of our business, we welcome more friends.

Training is a core course for all the members and we will organize various trainings to help us to improve our abilities and Let us find the beauty of life. We treasure the time we are learning and studying together.

During the whole year, our company will organize different activities in our teams, they can enjoy their colorful life besides working.

Our company holds a party to celebrate our team members' birthday, we are not only team, but also families.